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Parents/Guardians have the right to access the program, state inspection records and employee qualifications during hours of operation.

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The Following Items are available for review:

• CDC Inspection Reports

• Fire Safety Inspection reports

• Sanitation Inspection reports

• DOE CCD Certified Center regulations

• Staff Qualifications

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Parents can access information and or complaints about our program at the Early Learning Division (www.oregonlearning.com) 1-800-556-6616

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How to register a complaint:

1. Please discuss your concern with the Director or Teacher on site.

2. If the problem is not resolved, please contact the Managing Director.

1-541-531-2406 or email us at admin@oncampuskids.com

3. If you continue to have concerns and do not feel that your complaint has been

appropriately addressed or are simply uncomfortable discussing your complaint with

the program, please contact our state certifier,

Rhea Fernandez

Oregon Department of Education Childcare Division

Central Office  1-800-556-6616

 

Please review our request of guardians of enrolled students:

 Please download and  familiarize yourself with the Pro Care App

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Current student information.

Please keep an up to date email and phone number on file at all times. This allows OCK staff to send important information such as... Newsletters, important dates, closure reminders, satisfaction surveys, account information and any needed communication in regards to your student. 

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Please do not send toys from home with your student.

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If OCK staff calls stating student is ill, please pick them up promptly.

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Sign student out.

This allows OCK staff to communicate with parent on a daily basis, and ensures that OCK is releasing student to the appropriate person. Anyone other than the parent picking up, will need to show picture ID, and be written on the enrollment packet as an alternate pick up person. 

 

Please pick student up before closing. There is a $1 a minute late fee for after hours pick up.

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Please pay your bi-weekly invoices promptly

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OCK does not discriminate based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs.

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